Refund policy

Returns
Your satisfaction is our guarantee. If for any reason you are not completely satisfied with our products you can return remaining product for exchange or refund. If you would like to return or exchange a product, please contact us at  info@pur-oils.com

Shipping
To return your product, you should mail your product to: PÜR Oils, 89 Yorkview Dr., Etobicoke ON M8Z 2G3, Canada

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.